Website Privacy Policy

Privacy Policy

Last updated: May 2026

1. Introduction

Welcome to Time To Bloom Therapy. I am an online therapist providing services to clients in the UK and Europe. I am committed to protecting your privacy and handling your personal data with care and confidentiality.

This privacy policy explains how I collect, use, and protect your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the EU General Data Protection Regulation (EU GDPR).

Data Controller:
Meryn Addison - Time To Bloom Therapy
Address - available on request
Email - meryn@timetobloomtherapy.com

2. Information I Collect

I may collect and process the following types of personal data:

Contact Information: Name, email address, and any details you provide via the contact form
Sensitive Information: Any personal or health-related information you choose to share in your enquiry
Technical Data: IP address, browser type, and basic usage data
Marketing Data: Email address and preferences if you subscribe to my newsletter

3. How I Use Your Information

I use your personal data to:

Respond to your enquiries and communicate with you
Assess whether my services are appropriate for your needs
Provide therapeutic services (if you become a client)
Send newsletters or updates (only if you have opted in)
Maintain and improve the performance of my website

4. Legal Basis for Processing

Under GDPR, I rely on the following legal bases:

Consent: When you submit a contact form or subscribe to my newsletter The Nudge
Legitimate Interests: To respond to enquiries and manage my practice
Provision of Health Care: Where applicable, for therapeutic services involving sensitive data

You can withdraw your consent at any time.

5. Newsletter

If you subscribe to my newsletter, your email address will be processed by Mailchimp, an email marketing service provider. Mailchimp may store data outside the UK/EU but uses appropriate safeguards.

You can unsubscribe at any time using the link in any email.

6. Website Hosting

This website is hosted on Wix, which provides the platform used to create and run this site. Wix may process technical data such as IP address, device information, and site usage data.

Data may be stored outside the UK/EU, with appropriate safeguards in place.

7. Cookies

This website uses cookies to ensure it functions properly and to provide a safe and consistent user experience.

Essential cookies are always active and are necessary for:

Website security and protection against malicious activity
Maintaining user sessions and enabling core site functionality
Remembering your cookie preferences

These cookies do not require your consent.

Non-essential cookies (such as analytics or marketing cookies) may be used to understand how visitors interact with the website or to measure the effectiveness of services. These cookies are only set if you provide your consent via the cookie banner.

If you choose to decline non-essential cookies, only essential cookies will be used.

You can manage or withdraw your consent at any time through the cookie banner or your browser settings.

8. Data Sharing

I do not sell your personal data.

I may share your data with trusted service providers (such as website hosting or email services) where necessary to operate my website and services, or where required by law.

9. Data Security

I take appropriate technical and organisational measures to protect your personal data, particularly given the sensitive nature of therapy-related information.

However, no method of transmission over the internet is completely secure.

10. Data Retention

Enquiry data is kept only as long as necessary to respond and follow up
Newsletter data is retained until you unsubscribe
Client data (if applicable) is retained in accordance with professional and legal requirements

11. Your Rights

Under UK and EU data protection law, you have the right to:

Access your personal data
Request correction or deletion
Restrict or object to processing
Withdraw consent at any time
Lodge a complaint with a supervisory authority (e.g. the UK Information Commissioner’s Office)

12. Changes to This Policy

I may update this privacy policy from time to time. The latest version will always be available on this page.

13. Data Protection Complaints Procedure

If you have any concerns about how I handle your personal data, I encourage you to contact me directly in the first instance. I am committed to resolving any concerns promptly and transparently.

How to make a complaint: You can submit a complaint by emailing meryn@timetobloomtherapy.com. You are welcome to write freely or use my complaints form, which is available on request. You can also complain by post - my address is available on request.
What to expect I will acknowledge: your complaint within 30 days and keep you informed of progress throughout. I will provide a clear outcome once my investigation is complete.
Complaints to the ICO: You also have the right to complain directly to the Information Commissioner's Office (ICO) at any time at ico.org.uk/make-a-complaint

If you submit a data protection complaint via my online complaints form, your data will be processed through Google Forms, which stores responses securely in Google Drive. The information you provide will be used solely for the purpose of investigating and responding to your complaint and will not be used for any other purpose. Google acts as a data processor on my behalf and is a GDPR-compliant platform. For more information, please see Google's privacy policy at: policies.google.com/privacy

14. Contact

If you have any questions about this privacy policy, how your data is handled or would like to make a complain, please contact:

Meryn Addison
Email: meryn@timetobloomtherapy.com